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Excellent Quality Work Defined

If you have not read the comment naomi posted on the previous entry, please go back and do so.  She gives us all some excellent advice and information.

Throughout this ordeal with Southend Painting and Roofing, the owner, Todd Cahill, constantly told me that his crew was doing “excellent quality” work.  In truth the crew was a dedicated bunch of guys who were not skilled, but tried very hard and were quick to catch on when given a little instruction.  They simply did not have carpentry skills required by this job.  They finally admitted to me that they had never done some of this work.  And there was no one on site to instruct them.

Excellent quality work?  You be the judge.  And keep in mind that Cahill told me this was finished work, Click on thumbnails for larger photos.

Seams and openings in sashing

Seams and openings in sashing

Outside window sash join

Outside window sash join

Outside window sashing

Outside window sashing

Bottom sash a 90 degree angle so water will drain toward window instead of onto porch.

Bottom sash a 90 degree angle so water will drain toward window instead of onto porch.

Some seams outside are quite wide

Some seams outside are quite wide

One 3/8 " seam is held open by small triangle of wood

One 3/8 ” seam is held open by small triangle of wood

Inside gaps

Inside gaps

Can see Tyvek wrapped into window, but an opening to the outside

Can see Tyvek wrapped into window, but an opening to the outside

No Tyvek wrap into the window frame, open to outside

No Tyvek wrap into the window frame, open to outside

 

 

 

Sorry about the formatting. I need a lesson from Prostiturtle.

Now “excellent quality” cedar shakes.

Some were smooth and some very rough cut

Some were smooth and some very rough cut, varying widths.

Some had stains that should not have been used.

Some had stains that should not have been used.

 

They were layered four pieces thick instead of two

They were layered four pieces thick instead of two, so they ran out.

 

You must be getting sick of this and you must think I am the biggest fool you ever saw.

There is lots more, but I will include only one more photo.

Doggie steps

Doggie steps

Aren’t they lovely?  Steve built them Saturday morning from the plans he had drawn.  The dogs had been unable to go out on their own since Monday.  And Jake, age 13.5, needs his middle of  the night sojourn.

Oh, but notice the shakes.  The first two rows were put on without a stagger pattern.  I caught it and stopped them, then we played until they understood the stagger.  I forgot to say remove the incorrect ones.  Never assume.

Construction ended on Thursday.  We began to search out supplies and prices.  We had two contractors look at the work and both were horrified.  Then we had two architects look at it.  More about that tomorrow.

Don’t mess with knitters.  Just saying.

5 Responses

  1. you might consider a consumer reporter from a TV station getting involved

  2. And the company has ROOFING in it’s title. Worst job I’ve seen in years. Get Bill McGinty at bmcginty@wcnc.com. Just saying this company does not need to be on Angie’s List. I told my husband about your ordeal, Jane, and he still says to try D & W Construction Co. They are a bit pricy but you do get what you pay for in the end.

  3. I like Steve’s steps for the dogs. Very professional….maybe, he ought to do the job. probably something on youtube that would help him install the windows. he could do a better job!

  4. I agree with Chris, you should call and get Bill McGinty to do a story. These people should not be on Angie’s list and you should definitely get your money back.

  5. Oh Jane and after how long you and Steve waited to have this done! I hope you do get a TV crew to do a story – what a nightmare. It does make me wonder about Angie’s List if they were rated highly.

    Maybe it’s time for a getaway to Boston. Beautiful blue skies, high seventies, low humidity and my wildflowers are in full bloom🙂

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